Writing what we do.
Manuals, procedures, work instructions. The brain of the safety management system.
Dit is wat wij de bovenkant van het VMS noemen. Het is het gedeelte van het beheersysteem dat het minste aantal medewerkers gebruikt, en waar (na initieel opstellen van de documenten) het minste mee gebeurt.
It is usually the responsibility of the QHSE/KAM manager and/or coordinator. It is often a complex system of documents, with complex document codings, that too few people are interested in, and therefore understand.
However, it is (according to the government) the most important part of the management system. It is the start of your PDCA circle.
As a company, you want/need to secure a piece of document and version management, but this is only really possible during quiet periods. As soon as it gets busy, or people drop out, the robustness of this system crumbles.
Doing what we write.
Forms, control rounds, registration forms. The legs of your SMS
The bottom of the management system. The vast majority of people in the company have a role in this. This is where the data is collected. The net is collected. The meters are made by the people who have to do this.
Frontdesk issues work permits, QHSE draws up TRAs and MOCs and HR completes in/out of service lists.
Employees walk fire and closing rounds, draw up extra work lists, complete (near) accident forms and complete forklift inspection forms.
These are forms (in Excel or Word) that are often filled in on a binder. The employee receives a form (or has to pick it up in a box at the team lead).
Which he fills in with pencil or pen, as best he can (i.e. illegibly) and (usually) hands back neatly.
These are put in different multi-folders in different departments. Information from this is put in Excel files on the L-Drive.
This section usually goes well. Completing these types of lists is included in the induction period.
However, everyone (and the QHSE manager in particular) also knows that all kinds of forms have not been filled in (on time). It is indeed a large net, through which fish regularly fall.
Knowing what we do.
Dashboarding, process flows, KPIs. The eyes of the SMS
The center of the PDCA circle.
Everyone wants more overview. From team leads to C-level. From external consultant/auditor to DGA/BoD.
Team leads and management look once per not often enough to the results.
But those results come from Excel files, with inconsistent master data, from macros that do not run smoothly, or from the financial or ERP system, which is not specialized in safety performance indicators.
Business controllers and analysts also do not know enough about security, and they are too busy with the QBR anyway.
DG-360° is the heart and lifeline that supplies the brain, eyes and legs with everything they need.
DG-360° is an intuitive modular system that keeps the PDCA circle running and proactively provides signals when something is about to go wrong.
DG-360° generates an overview of both the top and bottom of the management system. It shows which teams or sites are behind, which documents are missing and where changes in legislation impact the system.
DG-360° exposes the weak spots before the government does, allows the company to enter a virtuous circle instead of getting stuck in a sawtooth model and allows a company to make real steps on the safety culture ladder, all at a manageable cost.
Contact us and we will answer all your questions.